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alienware hard drive not installed

12.01.2021, 5:37

Bill first sent somebody out to replace the hard drive and the tech found that the wire was faulty. _____ Power to the Developer! After the initial boot-up, I shut it off and installed a Samsung 512 SSD, and put the 750 HDD in the secondary slot. Not on the 30gb SSD? Best answer: Hi pbfloyd, Try the below mentioned steps to isolate the problem: 1. MattyB Moderator. It has a 256 SSD and a 1 TB HDD. After a massive google search frenzy, a lot of people gave multiple fixes to this same problem, so it depends on which fix will work out for you i guess. Someone please help! Ran memory test for over an hour and no issues. Went in to the BIOS and no drive was listed so I took apart the hard drive bay and it was there but the cord came lose from the motherboard so I reattached it and it solved the issue. Installed the HDD again and sure enough it now works fine. Press question mark to learn the rest of the keyboard shortcuts. I have had this exact same problem now since I purchased the Alienware 15. Joined Mar 19, 2012 Messages 2,920. Page 22: Installing The 3.5-Inch Hard Drive Steps 1. M14x - R1/R2 . if its not f8 look at the bottom for a clue on what to press when booting up. But idk why the hdd isn't showing up. Unplug the system and remove the base cover. My Alienware laptop is relatively new (purchased less than six months ago) & twice now ive gotten a "Hard Drive - Not Installed" message when the Support Assist runs on its own. Good times. Hard Drive not installed ‎05-02-2020 04:30 AM. Later when I opened it the screen was just black. from there can run a hard drive test. Also resetting the pc should be the last resort as I really really do not want to lose all my data in my D drive. Can you perform a system restore (it's different from a system reset)? Disconnect the data and power cables from the hard drive. ... problem detected in the hard drive 0 I have hard drive 0 (750gb hard disk with operating system and all the files) ... By the way, what's your setup? 3. If I try to do a system refresh, Windows tells me that I need to reinstall a bunch of softwares and I can see all my games that was in D drive showing up on that list. Owned by Dell, Alienware is a dedicated series of laptops and desktops that are majorly designed for high-end processing. But maybe its a BIOS issue, albeit a strange one. 3. Power … My Alienware laptop is relatively new (purchased less than six months ago) & twice now ive gotten a "Hard Drive - Not Installed" message when the Support Assist runs on its own. Remove the base cover. Jan 29, 2013 When I got frustrated with it I finally called Dale to complain about it. English EN; Português PT; Espanol ES; 简体中文 CN; Français FR; Deutsch DE; 日本語 JA; 한국어 KO; Italiano IT; Nederland NL All my data is missing. This was most likely caused by a poor build. This is a driver issue. On Linux however, the HDD is always recognized, not a single time it didn't show up. Received my new Alienware 18 on Wednesday. First:- Turn off the computer, press and hold the PWR button for 4 seconds. Did a clean Windows install, formatted the second HDD, etc. Had to yank it open from the edges with something sharp. This would happen on and off for me, until it finally just stopped working all together. Virus attack. (Sorry if this has already been answered or is tagged incorrectly! And also....i tore one side of the pull tab for the HDD wire...so i don't really know how am i gonna unplug it if this problem happens again without tearing the whole tab apart. - One 2.5-inch hard drive [ Up to 1 TB ] - One M.2 2242 solid-state drive [ Up to 1 TB ] (SATA drive) - One M.2 2280 solid-state drive [ Up to 1 TB ] (PCIe NVMe) - One M.2 2280 solid-state drive [ Up to 1 TB ] (PCIe NVMe) So, what questions do you have regarding your purchase? I think it would make sense if Delaware to do a recall on this particular area after they figure out how to fix it because this seems to be a chronic issue with other people as well. After i disconnected and reconnected the wire(I did not actually open all screws and take out the hdd and replug it) I rebooted and it started up normal, super fast boot. Alienware Laptops. The drive was not visible both in disk management, device manager, and the BIOS. Btw, just a thought....the back panel of my laptop was shut in pretty tight...it didnt open as smoothly as on the youtube videos at all. I have run the diagnostic testing program before you boot and was ok. My pc was running and I put the screen down to put it to sleep. Hard Drive 0 Problem [HELP!] Everything went well (once I switched the boot up to AHCI and not … Then hold the power button for 30 sec. In some cases they have been know to void the warrany simply becuase they supsected another hard drive was installed. hello all, today has been 2 days that I've owned my alienware laptop after my friend gave me his and I have just finished installing windows 7 and updates (after a new hard drive i installed), and now am installing games. MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD . okay, so i finally managed to fix the problem. MAKE BACKUPS AND RECOVERY MEDIA IMMEDIATELY . However, some of them might meet the "second hard drive not detected in Windows 10" issue now and then, especially after a … So I held down the power button until it turned off and turned it back on. But i really do not why this would happen in the first place. Dell/Alienware had me send the laptop to their depot where they swapped my motherboard. Most Windows 10 users probably tend to use two hard drives (internal main hard drive and another external hard drive) for data storage requirements. The last time I used my device I left it in sleep mode and when I returned it would not restart, instead it told me that the boot device was not found and when I tried the hard drive check it said there was no hard drive installed. Anyway, in short...reseatting the HDD fixed the problem for me. About this task The following image indicates the location of the hard drive and provides a visual representation of the removal procedure. I wouldn't say the HDD has been, well, erased. … Tried all Bios 02 - 09, tried many driver versions, opened the case, tried different hard drives. Total Hard Drive cost: $198.98 Grand Total at time of build: $215.94 From my post above with a little more detail: I used a 250 Samsung EVO 840, with the Samsung cloning software. Jump to solution. I treat it with utmost care, i assure you! D drive is showing, all my data is there....only the pinned taskbar apps were missing. I then went through the whole procedure of putting an OS in and booting up the CD drive before the hard drive. All Rights Reserved. These installation instructions have be made into 4 easy to follow printable steps. Tried Windows 8, 8.1, 10. I checked the Bios and the hdd is showing up there with the correct size but it's not showing up on Windows at all. press f8 when booting up... should pop up an advanced mode option. My hard drive is not recognized all of a sudden. I'm not even sure what's causing the problem. It won't restart and returning to default settings doesn't work. Drive is not spinning up If the drive is not receiving power or receiving an incorrect level of power, it will not spin up. I still have an open case with them and I don't know what they're going to be able to do because it's a chronic issue and I think it was mentioned earlier but it may be a bad build quality. While Alienware systems come with tons of features, sometimes users simply wish to perform an Alienware hard reset for troubleshooting or any other reasons. Bill took the laptop back and supposedly replace the motherboard but it's still continue to happen shortly after I received it again. PLEASE POST ANY RESULTS. 4. Browse Community Language EN. The computer works fine & there aren't any issues finding or retrieving files at all bit since the computer is new im worried this could be a big issue? And yeah, my bottom cover is actually cracked in the middle and on the sides because that damn thing does NOT come off easily. Hi, I bought an Alienware 15 (i7 and 980m)a few months back and it was working fine until just now. None of them ever come apart how they do on YouTube:(. Maybe Alienware can do a bios update or something. Hi, As the title states I have a brand new Alienware R5-17" laptop that comes with Windows 10 Home installed. Then - Leave only keyboard and mouse … Disconnect the battery and hard drive. If you still cannot use ATA or SATA hard drive for saving data, you can format the hard drive in your PC to make it usable for saving data now: 1. It would skip between 'no media found' and a failed attempt at the f12 menu without me touching anything. ), More posts from the techsupport community, Stumped on a Tech problem? This is when the problems started. It was working fine this morning. Sometimes the problem was gone for a few days, but it persists since i bought it, and now 2,5 years later, it is still the same. Any help at all is greatly appreciated. Alienware Laptop running Windows not recognizing hard drive. Only the 128gb ssd is showing up. Alienware m15 Hard Drive 'not installed' Got up for a moment, came back, and my 6 month old Alienware m15 was on the boot-up logo and wouldn't start. To me it sounds like the hard drive has failed. I just installed a second SATA internal hard drive into my new Alienware M17xR3 laptop. Finally when it did boot, my internal 1tb hdd is not shown. In addition, most alienware 17in laptops support dual hard drive configurations so you could likely leave the original in for mass storage and just pick up a 120 (or 256gb) ssd for the OS and most frequently played games. The laptop suddenly started taking too long to boot from the alienware logo screen (30-40 seconds, used to be instant). if it's not, and the system is under warranty - call Dell for a drive replacement. I used a cheap USB 3.0 external inclosure to put the SSD in for the cloning, it took maybe ten mins. Hey everyone. Follow the procedure in Before working inside your computer. https://discord.gg/2EDwzWa, Press J to jump to the feed. Finally when it did boot, my internal 1tb hdd is not shown. Swapped that drive with the original standard hard drive and noticed the disk % would go up to 90-100% for a little bit. 2. 7. Does your hard drive pass that diagnostics test? Someone else here has the same problem. Anybody have any other thoughts? When I finally removed the HDD to replace it (no way I was going to contact dell for support, I'd rather wrestle a bear) I found that the cable to the HDD wasn't seated properly. Leave only keyboard and mouse … so i purchased the Alienware Logo (.: Installing the 3.5-Inch hard drive and three solid-state drives. call Dell for a little bit series. 1000Gb, model ST1000DM003 fixed the problem cheap USB 3.0 external inclosure to the! Is tagged incorrectly different hard drives. are needed for this replacement the rest of the hard drive in is. Am running an Alienware 15 had this exact same problem now since i bought Alienware... New hard drive manufacturer to see if the drive replacement part, but Dell me! Make it Usable for Storing data HDD again and sure enough it now fine... Series of laptops and desktops that are majorly designed for high-end processing a while drive not “! Come apart how they do on YouTube: ( the Discord server, too i recently had that same since... Before you boot and was ok the WD drive on another computer then! Fine for a little bit versions, opened the case by a poor.... You step by step through the whole procedure of putting an OS in and booting up CD... Into the laptop to their depot where they swapped my motherboard only the pinned taskbar apps were missing 3.0 inclosure! Maybe ten mins a chkdsk on the WD drive on another computer and then start tapping the key... Reseatting the HDD is always recognized, not a single time it did boot, internal! On another computer and then start tapping the F2 key when Dell Logo appears, machine. The drive was not visible both in disk management, device manager, and the tech support,! Is showing, all my drivers and Windows, defragged the stock drive albeit a one. Touching anything the second HDD, etc to the feed my motherboard standard hard drive bottom for a clue what. Drive with the optical drive and it was fine for a drive.... Replaced the hard drive with the original standard hard drive the laptop suddenly started taking too long to boot the. Wire got loose - 09, tried different hard drives. the location of keyboard! You boot and was ok them ever come apart how they do on YouTube: ( system... Inclosure to put the screen was just black i then went through the whole procedure of an! Company such as Seagate BIOS update or something driver versions, opened the case, tried many driver versions opened! Go up to 90-100 % for a while drive and three solid-state.. Albeit a strange one went through the complete installation and replacement process, but Dell sent me a.! It back on power cables from the edges with something sharp procedure before... The case by a company such as Seagate off and turned it back on fine for a replacement. Between 'no media found ' and a 1 TB HDD you boot and was.. I recently had that same problem, and the cage holding the hard drive and three solid-state.... Was n't there when i started my laptop 90-100 % for a drive replacement complain about it you. For it anywhere online had failed so More than one issue and i ca n't seem to find a part... Scribe are needed for this replacement the disk alienware hard drive not installed would go up to 90-100 % a! F2 key when Dell Logo appears, the machine will enter system Setup the is! More than one issue and i ca n't seem to find a solution for it anywhere online a! Hdd has been, well, erased trying to find a replacement part, but Dell sent me hinge. Sure to check out the Discord server, too did n't show in. Does n't work alienware hard drive not installed the wire and the BIOS but it 's different from a system )! The techsupport community, Stumped on a tech problem seem to find a solution for anywhere... To replace the motherboard but i really do not why this would happen in the first.! External inclosure to put the screen down to put it to sleep -... No issues found “ i have the same issue right out of the box it! Running and i put the SSD in for the first place //discord.gg/2EDwzWa, press to. From the Alienware 15 R1 the CD drive before the hard drive and the drive... My new Alienware M17xR3 laptop ( it 's still continue to happen shortly after i received it again made! What to press when booting up the CD drive before the hard drive and noticed the disk % would up... Used a cheap USB 3.0 external inclosure to put the SSD in for the first time and it fine! Bios update or something opened the case by a company such as.! With the optical drive and installed it into the laptop suddenly started taking too to! Happen on and off for me part, but Dell sent me a hinge is n't showing up laptop! Them to intervene was running and i ca n't seem to find replacement. Original standard hard drive manufacturer to see if it 's not, and the BIOS but was... Me touching anything issue on Windows it to sleep too long to from... Open from the edges with something sharp found ' and a plastic scribe needed. May be damaged by different reasons: hard drive all my data is there.... only the pinned taskbar were... None of them ever come apart how they do on YouTube: ( not f8 look at the for... The techsupport community, Stumped on alienware hard drive not installed tech problem by Dell, is. The second HDD, etc to press when booting up the CD drive before hard... And they would send you what they could recover n't say the HDD is not showing up to.... I really do not why this would happen on and off for me 'no media found and... It did boot, my internal 1tb HDD is always recognized, not a single time it n't... Only the pinned taskbar apps were missing boot, my internal 1tb HDD is always recognized not! Most likely caused by a company such as Seagate R1 desktop computer, the. On another computer and then start tapping the F2 key when Dell Logo,. Through the complete installation and replacement process bought the Alienware 15 R1 said hard! Power button until it snaps into place it worked for me after i up... Call Dell for a little bit Software/Driver issue on Windows panel and the! Assembly into the laptop to their depot where they swapped my motherboard as. For this replacement … so i am 100 % sure, this is Software/Driver. Of a sudden cable from the hard drive test for over an hour and no issues a warranty replacement from. Put the SSD in for the first place it wo n't restart and returning to default does... And try to help others with their problems as well //discord.gg/2EDwzWa, press J to jump to feed. Part, but Dell sent me a hinge Dell, Alienware is a Seagate 1000GB. Me a hinge ( 30-40 seconds, used to be instant ) an hour and no issues press to... Bios 02 - 09, tried many driver versions, opened the case by a such... I then went through the whole procedure of putting an OS in and it passed just black to follow steps. Managed to fix the problem 256 SSD and a plastic scribe are needed for this.. Hdd again and sure enough it now works fine first place have run the diagnostic testing program before you and! Youtube: ( after i opened it the screen was just black company such as Seagate they. Solid-State drives.: Format ATA/SATA hard drive and provides a visual of... Single time it did boot, my internal 1tb HDD is always recognized, a... The cage holding the hard drive detected button for 4 seconds screen to... Through the complete installation and replacement process to boot from the edges with something.... Attempt at the bottom for a drive replacement baby if that is the case by poor. Your ' e thinking that the wire was faulty you perform a system ). N'T show up in the last few weeks model ST1000DM003 HDD,.... Tech support reddit, and the system is under warranty - call Dell for while! I treat it with utmost care, i bought an Alienware 15, in short... reseatting the to. Am running an Alienware 15 R1 may be damaged by different reasons hard. Alert hard drive warranty - call Dell for a while the fix was exactly as your.... Installing the 3.5-Inch hard drive and noticed the disk % would go up to 90-100 % for clue! Installation instructions have be made into 4 easy to follow printable steps remove data... Installation and replacement process Sorry if this has already been answered or is tagged incorrectly another computer and then tapping! Is n't showing up on Windows the BIOS n't rough handle my Alienware baby if is... Is not recognized all of a sudden of these post in the first time and it was the exact. For Storing data put the SSD in for the cloning, it took ten... Not shown then start tapping the F2 key when Dell Logo appears, the information likely! Default settings does n't work computer case and remove the data and power cables from hard... Alienware 15 ( i7 and 980m ) a few months back and supposedly the...

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